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Senior Technical Sales & Services Engineer (Downstream Chemicals) - Whiting, IN

Role Summary:
About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world?s first
and only fullstream provider of integrated oilfield products, services and
digital solutions. Drawing on a storied heritage of invention, BHGE harnesses
the passion and experience of its people to enhance productivity across the oil
and gas value chain.
BHGE helps its customers acquire, transport and refine
hydrocarbons more efficiently, productively and safely, with a smaller
environmental footprint and at lower cost per barrel. Backed by the digital
industrial strength of GE, the company deploys minds, machines and the cloud to
break down silos and reduce waste and risk, applying breakthroughs from other
industries to advance its own.
With operations in over 120 countries, the company?s global
scale, local know-how and commitment to service infuse over a century of
experience with the spirit of a startup ? inventing smarter ways to bring
energy to the world.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or
visit us at BHGE.com.
Role Summary:
Baker Hughes, a GE company has an opening for a
Senior Technical Sales & Service Engineer to manage a large strategic
customer account in the Whiting, IN area. This position is a critical
customer-facing member of the Baker Hughes? Technical Sales and Account Service
Team.
Baker Hughes is searching for a candidate who
is a self-starter, driven, and who will thrive in a highly competitive,
results-oriented Technical Sales & Service Role.
The candidate is responsible for safely and
efficiently executing their work within our customer?s facility in the Whiting,
IN area and other customer facilities as needed.
The position will require performing work in both field and
laboratory settings to support Baker Hughes? current and potential new
programs. The candidate will work collaboratively with both co-workers and
customers to solve complex problems within the customer?s facility on a daily basis
Responsibilities:
+ Work closely with strategic customers (current and new)to understand their business needs and goals.
+ Recommend continuous improvement and innovation plansthat will maintain and grow account sales, as well as deliver value to ourcustomers.
+ Develop strong relationships with Key Stakeholders,including Plant Leadership / Management.
+ Provide technical support for process and watertreatment programs; identify and resolve customer challenges in anefficient manner.
+ Engage in problem solving by performing systemanalysis, interpreting data & providing written recommendations toensure customer operations are performing optimally.
+ Actively communicate & sell new BHGE innovations& technology at customer locations to promote long-term businessrelationships.
+ Communicate & document value delivered by BHGEproducts and services to customers.
+ Management of Chemical Treatment Programs:
+ Chemical Inventory Management
+ Chemical Injection System Design, Troubleshooting& Maintenance
+ Routine Service Reporting
+ Communicating & Documenting Value
+ Process & Water Treatment Programs
+ Desalting
+ Corrosion Mitigation, Monitoring & Modeling
+ Metals Passivation
+ Fouling Mitigation, Monitoring & Modeling
+ Solids / Liquid Separation
+ Finished Fuel Additives
+ H 2 S Abatement
+ Process & Water Antifoams
Qualifications/Requirements:
+ Bachelor?s Degree in ChemicalEngineering or other Science Degree
+ 10+ years of industry experience
+ Technical Sales / FieldSales Support experience
+ Working knowledge ofIndustrial Process and Water treatment systems
+ Demonstrates strongmechanical aptitude and troubleshooting skills
+ Experience working in alaboratory setting
+ Comprehensiveunderstanding of customer requirements and refinery market conditions
+ Excellent verbal andwritten communications skills
+ Ability to developinternal customer focus for specific products/applications and services
+ Proficient withMicrosoft Office Products (Excel, Outlook, Powerpoint, etc?)
+ Commitment to safety,customer service quality and to work in team-oriented environment
+ Prior experience thatdemonstrates a strong work ethic and ability to multi-task
+ Commitment to customer service andability to work in team-oriented environment
+ Must be able to successfully passDrug & Alcohol Testing Regulations
+ Clean Driving record
Desired Characteristics:
+ Proven Technical Sales Experience
+ Ability to develop strong interpersonal relationshipswith customers
+ 8+ years? experience in a lab environment OR Industrialsite
+ Chemical, refinery or industrial plant experience
+ Knowledge of how to perform additive injections
+ Experience handling hazardous materials
+ Experience working with pumps, generators, hoses andfittings
Locations:
Whiting, IN
Baker Hughes, a GE company is an Equal Opportunity
Employer. Employment decisions are made without regard to race, color,
religion, national or ethnic origin, sex, sexual orientation, gender identity
or expression, age, disability, protected veteran status or other
characteristics protected by law. Learn
more at https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Locations: United States; Illinois; LEMONT
GE will only employ those who are legally authorized to work in the United States for this opening.


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